From Super Member Home Loans to ME Bank

 

ME Bank was created in 1999 however its origins date back to September 1994 when National Mutual launched Super Member Home Loans (SMHL).

Designed to offer low cost home loans for Australian workers, The Australian Council of trade Unions (ACTU) backed initiative quickly became an important benefit for the members of participating superannuation funds and affiliated trade unions.

Many years on, the SMHL programme offered by ME Bank, is still going strong and providing members with billions of dollars in low cost home loans.

The success of this no nonsense approach to borrowing – together with an increasing demand from members for other banking services – highlighted the need for a new type of bank, where all products were simple, straight forward and offered value for money to working Australians.

In July 2001, it all became a reality when ME Bank received its banking licence from the Australian Prudential Regulation Authority.

ME Bank is now owned by a number of industry superannuation funds. Profits earned provide a return on investment for these funds and their members. Our home loan programme raises funds by issuing bonds and mortgage backed securities that are rated AAA or equivalent by Standard and Poor's and Moody's Investors Service.

Why ME Bank?

ME Bank has been specifically created to provide everyday Australians with innovative, low cost banking services. As a result – we are 100% committed to keeping banking costs low whilst delivering exceptional customer service.

We believe in being upfront with everything we do. We conduct business with a genuine interest in your needs, and act with integrity at all times. Our products are simple and easy to understand, and we never hide behind gimmicks. We are always happy to hear from you and to help you reach your financial goals. Most importantly we place value for money and customer services as the most important things we can deliver to you.

Technology is one of our keys in providing you with low cost financial products. Our accounts are linked to EFTPOS, ATM's, Internet Banking, Phone Banking, and Bank@Post™.

A growing company

ME Bank currently has over 800 staff across Australia. We have offices in all state capitals and Mobile Banking Managers in the major metropolitan areas, as well as some of the provincial cities.

In 2007 we also opened our first Victorian branch and since then there have been further branch openings. This is another opportunity for us to provide you with convenience and exceptional customer service.

Our partners

ME Bank is excited to work closely with Industry Fund Services* (IFS) to provide benefits to our respective customers. IFS provides services and products to industry superannuation funds and unions and their members, including financial planning, funds management, pension products, managed funds, legal services and insurance.

Annual Report

Our 2008 Annual Report contains key information about ME Bank.
The 2008 Annual Report (974kb)

APS 330 Pillar 3 prudential disclosure

ME Bank APS 330 Pillar 3 disclosure requirements on capital structure, capital adequacy and credit risk.
Public Disclosure of Prudential Information (75kb)

* Any reference to Industry Fund Services or IFS does not constitute a recommendation or guarantee by ME Bank for the products or services offered by IFS.

Contact ME

Product Enquiries
Personal Ph 13 15 63
ME Contact Centre open
Mon - Fri: 8am - 8pm,
Sat: 9am - 5pm (EST)
Business Ph 1300 658 108
ME Business Contact Centre open
Mon - Fri: 9am - 5pm (EST)
Existing Customers
Personal Ph 1300 654 998
ME Contact Centre open
Mon - Fri: 8am - 8pm,
Sat: 9am - 5pm (EST)
Business Ph 1300 658 108
ME Business Contact Centre open
Mon - Fri: 9am - 5pm (EST)
Phone Banking
Personal Ph 1300 654 998
Business Ph 1300 658 108