Contact ME Bank

Personal Banking	Contact	Online Contact
Enquiries and feedback^†	13 15 63	Email an enquiry or provide feedback
Email an enquiry or provide feedback ^Indicates required field Please do not use this email channel for any account based requests.* ^Name ^Title ^First name ^Surname ^Email ^Phone ^Postcode Preferred contact time Day Time Interest Which Personal products are you interested in? Home Loans Personal Loans Credit Cards Savings Accounts or Term Deposits ^Message
Phone Banking	1300 654 998 – option 1	Send a secure email from your Internet Banking
Existing customers^† - card enquiries	1300 654 998 – option 2
Existing customers^† - all other enquiries	1300 654 998 – option 3
From overseas^†	+ 61 3 9708 4001
Via Fax	(03) 9708 4799
Email	Personal Banking	Please do not use this email channel for any account based requests.
MasterCard Service - incl. lost & stolen MasterCards	1300 654 998 – option 2 +61 3 9708 4001 or visit MasterCard Emergency Services	within Australia. from overseas. to find local representation around the world.
BSB number	944-300
BSB number (Online Savings Account and First Home Saver Account only)	944-301

Business Banking	Contact	Online Contact
Enquiries and feedback^{^}	1300 658 108 and select from the menu	Email an enquiry or provide feedback
Email an enquiry or provide feedback ^Indicates required field ^Name ^Title ^First name ^Surname ^Email ^Phone ^Postcode Prefered contact time Day Time Interest Which Business products are you interested in? Business Lending Asset Finance Development and Construction Business Deposits ^*Message
Phone Banking	1300 658 108 - option 1 ^@
From overseas^{^}	+ 61 3 9708 4001
Via Fax	(03) 9708 4681
Email	Business Banking
Post	Level 28, 360 Elizabeth Street Melbourne, VIC 3000

^† Our National Customer Contact Centre is open Monday – Friday between 8am and 8pm, and on Saturday between 9am and 5pm (Melbourne Time).

^{^} Our Business Banking Contact Centre is open Monday – Friday between 9am and 5pm (Melbourne Time).

^@ Business Banking Phone Banking is currently available only for the Business Investment Account.

Product Enquiries

Personal	Ph 13 15 63
ME Contact Centre open Mon - Fri: 8am - 8pm, Sat: 9am - 5pm (EST)
Business	Ph 1300 658 108
ME Business Contact Centre open Mon - Fri: 9am - 5pm (EST)

Existing Customers

Personal	Ph 1300 654 998
ME Contact Centre open Mon - Fri: 8am - 8pm, Sat: 9am - 5pm (EST)
Business	Ph 1300 658 108
ME Business Contact Centre open Mon - Fri: 9am - 5pm (EST)

Phone Banking

Personal	Ph 1300 654 998
Business	Ph 1300 658 108

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